Managed Services Market was valued at US $231.8 BN in 2022 and is expected to reach US $468.22 BN by 2030, growing at a CAGR of 9.6% during the forecast period 2023 – 2030. Managed services has become one of the most crucial aspect when it comes to any business across industries as well as the employees as they have. With the dawn of internet, managed services also being to expand and as of today managed services is some what became parallel to any business where at least one part of any business is managed by a third-party provider.

IMPACT OF COVID 19

Cyber security growth driven by increased spending in regulated industries such as banking, healthcare and government and defence.

Covid-19 pandemic was unseen and unheard and the way pandemic enterprises had little to no time to change their style of working. With the  world coming to stand still during the pandemic, enterprises suddenly had to manage with employees working from home and the need to manage and provide secure access to enterprise IT infrastructure. Now post  the pandemic, the trend for work from anywhere will continue as enterprises have the infrastructure in place to meet up this demand.

So the Covid-19 pandemic definitely had a positive impact of the managed services market where the adoption increased during the pandemic

Driving forces for the market

Increasing focus on digital transformation across enterprises.

With enterprises looking for increasing there operational efficiency by adopting digital technologies such as AI/ML, ChatGPT, edge computing, IoT and others the demand for these services will boost the adoption of managed services as enterprises will be looking for a managed services vendor to mange these services and also ensure that the new solutions are able to fit into the legacy infrastructure. 

According to the World Economic forum, USD 100 trillion will be combined effect added to society and the industries due to digital technologies. This is significant and clearly states the impact that digital transformation activities will have on the world as a whole.

Restraints

Security and compliance.             

Security and compliance issues still remain a major restraint for enterprise to adopt managed services and the challenge is must greater in regulated industries such as healthcare, banking and others. Enterprise adopting managed services,  trust third parties to manage their IT infrastructure and with the strict government regulations and policies and any compliance issues may result in financial as well as brand loss for any enterprise

Components:

Managed security services will outgrowth other services in terms of growth for the next five years

The managed services market is  segmented into managed security services, managed network services, managed data center services, managed communication and collaboration services and managed mobility services . Within these service category managed security services wis expected to have the highest share currently and the same trend is expected to follow during the next eight years.

Deployment Type

The deployment type is further categorised into cloud and on premise. Within the deployment type, cloud-based security solutions are the front runners in adoption, and this trend will continue for the next five years. Presence of specialist cloud based security providers, on the go solutions, easy of network maintenance are some of the factors that  are driving the cloud based adoption.

Vertical Level Analysis

The report also provided the adoption rate of managed services among industry verticals namely banking financial services and insurance, Healthcare and Lifesciences, Government and Défense, consumer goods and retail, information and technology, manufacturing, energy. Among these industries the healthcare and life sciences vertical is expected to have the highest adoption in coming years.

The report categories the cyber security market in five regions: North America, Europe, Asia Pacific, Middle East and Africa and Latin America. North America, is the leader in terms of adoption where this region alone contributes 35~ 38% to the global market. The regions boasts of huge presence of cyber security solution providers , coupled with higher It budgets among industries are some of the major factors that are driving the adoption of cyber security solutions.

Vendor Strategy

To expand their presence in the managed services market vendors are going the organic route, where they are focusing their attention on product development, product enhancement and expanding their presence both footprint wise as well as coming up expanding their portfolio of solution and services. 

For instance, DXC technology one of the prominent vendor in the managed services market expanded its managed services portfolio, where the company partnered with Oracle to deliver its cloud managed services on Oracle Cloud Infrastructure (OCI).

• IBM
• Palo Alto Networks
• Cisco
• Fujitsu
• DXC Technology
• Microsoft
• NTT Data
• Accenture
• Atos
• Wipro
• Infosys
• Capgemini
• Cognizant
• HCL Technologies
• TCS
• Tata Communication

_{*For more information about companies covered please refer the TOC}

 Table of Contents

1      Introduction

1.1             Objective of the report

1.2             market definition

1.3             Report Scope

1.3.1             in scope

1.3.2               out of scope

1.4             currency considered

1.5             stakeholders

2      research methodology

2.1             DAta Sources

2.1.1             paid Data bases

2.1.2               secodnary data sources

2.2             Market size estimation

2.2.1               TOP-DOWN APPROACH

2.2.2               BOTTOM-UP APPROACH

3      Executive Summary

4      market forces

4.1             Introduction

4.2             drivers

4.2.1               Increasing adoption of emerging technologies acrss enterprises

4.3             restraints

4.3.1               inadequate cyber professionals

4.4             opportunities

4.4.1               cyber regulations

5      MANAGED SERVICES MARKET, By services type

5.1             Introduction

5.2             managed security services

5.3             managed network services

5.4             managed data center services

5.5             managed communication  and collaboration services

5.6             managed mobility services

6      MANAGED SERVICES MARKET, By managed security services

6.1             Introduction

6.2             managed identity access management

6.3             Managed ddos

6.4             managed antivirus/antimalware

6.5             manged firewall

6.6             managed threat prevention

6.7             managed SIEM

6.8             managed ids/ips

6.9             managed disaster recovery

6.10          others

7      MANAGED SERVICES MARKET, By managed network service

7.1             Introduction

7.2             managed Virtual private network

7.3             Managed network security

7.4             Managed local area network

8      MANAGED SERVICES MARKET, By managed data center services

8.1             Introduction

8.2             managed storage  services

8.3             managed Hosting

8.4             managed colocation

8.5             others

9      MANAGED SERVICES MARKET, By managed communication  and collaboration services

9.1             Introduction

9.2             managed unified communication

9.3             managed VOIP

9.4             others

10   MANAGED SERVICES MARKET, By managed infrastructure services

10.1          Introduction

10.2          server management

10.3          storage services enterprises

10.4          others

11   MANAGED SERVICES MARKET, By manged mobility services

11.1          Introduction

11.2          device lifecycle management

11.3          application management

12   MANAGED SERVICES MARKET, By manged organization size

12.1          Introduction

12.2          Small and medium eneterprises

12.3          large enterprises

13   MANAGED SERVICES MARKET, By deployment type

13.1          Introduction

13.2          cloud

13.3          on premises

14   MANAGED SERVICES MARKET, By vertical

14.1          Introduction

14.2          banking financial services and insurance

14.3          healthcare and lifesciences

14.4          government and defense

14.5          consumer goods and retail

14.6          information technology

14.7          manufacturing control

14.8          energy

14.9          telecom

14.10       others

15   north america MANAGED SERVICES MARKET, By segment

15.1          Introduction

15.2          by managed security services

15.2.1             MANAGED IDENTITY ACCESS MANAGEMENT

15.2.2               managed ddos

15.2.3             MANAGED ANTIVIRUS/ANTIMALWARE

15.2.4             managed firewall

15.2.5             managed THREAT PREVENTION

15.2.6             managed SIEM

15.2.7             managed ids/ips

15.2.8             managed disaster recovery

15.2.9             others

15.3          by managed network services

15.3.1             MANAGED VIRTUAL PRIVATE NETWORK

15.3.2               MANAGED NETWORK SECURITY

15.3.3               MANAGED LOCAL AREA NETWORK

15.4          by MANAGED DATA CENTER SERVICES

15.4.1             MANAGED STORAGE  SERVICES

15.4.2              MANAGED HOSTING

15.4.3             MANAGED COLOCATION

15.4.4               OTHERS

15.5          by MANAGED COMMUNICATION  AND COLLABORATION SERVICES

15.5.1             MANAGED UNIFIED COMMUNICATION

15.5.2               MANAGED VOIP

15.5.3               others

15.6          by MANAGED INFRASTRUCTURE SERVICES

15.6.1             server management

15.6.2               storage management

 15.6.3              others

15.7          by MANGED MOBILITY SERVICES

15.7.1             Device Lifecycle Management

15.7.2             application Management

15.8          by deployment type

15.8.1             cloud

15.8.2             on premises

15.9          by vertical

15.9.1             BANKING FINANCIAL SERVICES AND INSURANCE

15.9.2             HEALTHCARE AND LIFESCIENCES

15.9.3             GOVERNMENT AND DEFENSE

15.9.4             CONSUMER GOODS AND RETAIL

15.9.5             INFORMATION TECHNOLOGY

15.9.6             MANUFACTURING

15.9.7             ENERGY

15.9.8             TELECOM

15.9.9             OTHERS

15.10       by country

15.10.1             us

15.10.2             canada

16   europe MANAGED SERVICES MARKET, By segment

16.1          Introduction

16.2          by managed security services

16.2.1             MANAGED IDENTITY ACCESS MANAGEMENT

16.2.2               managed ddos

16.2.3             MANAGED ANTIVIRUS/ANTIMALWARE

16.2.4             managed firewall

16.2.5             managed THREAT PREVENTION

16.2.6             managed SIEM

16.2.7             managed ids/ips

16.2.8             managed disaster recovery

16.2.9             others

16.3          by managed network services

16.3.1             MANAGED VIRTUAL PRIVATE NETWORK

16.3.2               MANAGED NETWORK SECURITY

16.3.3               MANAGED LOCAL AREA NETWORK

16.4          by MANAGED DATA CENTER SERVICES

16.4.1             MANAGED STORAGE  SERVICES

16.4.2              MANAGED HOSTING

16.4.3             MANAGED COLOCATION

16.4.4               OTHERS

16.5          by MANAGED COMMUNICATION  AND COLLABORATION SERVICES

16.5.1             MANAGED UNIFIED COMMUNICATION

16.5.2               MANAGED VOIP

16.5.3               others

16.6          by MANAGED INFRASTRUCTURE SERVICES

16.6.1             server management

16.6.2               storage management

 16.6.3              others

16.7          by MANGED MOBILITY SERVICES

16.7.1             device lifecycle management

16.7.2             application management

16.8          by deployment type

16.8.1             cloud

16.8.2             on premises

16.9          by vertical

16.9.1             BANKING FINANCIAL SERVICES AND INSURANCE

16.9.2             HEALTHCARE AND LIFESCIENCES

16.9.3             GOVERNMENT AND DEFENSE

16.9.4             CONSUMER GOODS AND RETAIL

16.9.5             INFORMATION TECHNOLOGY

16.9.6             MANUFACTURING

16.9.7             ENERGY

16.9.8             TELECOM

16.9.9             OTHERS

16.10       by country

16.10.1             uk

16.10.2             germany

16.10.3             france

16.10.4             italy

16.10.5             spain

16.10.6             rest of europe

17   asia pacific MANAGED SERVICES MARKET, By segment

17.1          Introduction

17.2          by managed security services

17.2.1             MANAGED IDENTITY ACCESS MANAGEMENT

17.2.2               managed ddos

17.2.3             MANAGED ANTIVIRUS/ANTIMALWARE

17.2.4             managed firewall

17.2.5             managed THREAT PREVENTION

17.2.6             managed SIEM

17.2.7             managed ids/ips

17.2.8             managed disaster recovery

17.2.9             others

17.3          by managed network services

17.3.1             MANAGED VIRTUAL PRIVATE NETWORK

17.3.2               MANAGED NETWORK SECURITY

17.3.3               MANAGED LOCAL AREA NETWORK

17.4          by MANAGED DATA CENTER SERVICES

17.4.1             MANAGED STORAGE  SERVICES

17.4.2              MANAGED HOSTING

17.4.3             MANAGED COLOCATION

17.4.4               OTHERS

17.5          by MANAGED COMMUNICATION  AND COLLABORATION SERVICES

17.5.1             MANAGED UNIFIED COMMUNICATION

17.5.2               MANAGED VOIP

17.5.3               others

17.6          by MANAGED INFRASTRUCTURE SERVICES

17.6.1             server management

17.6.2               storage management

 17.6.3              others

17.7          by managed mobility services

17.7.1             device lifecycle management

17.7.2             application  management

17.8          by deployment type SIZE

17.8.1             cloud

17.8.2             on premises

17.9          by vertical

17.9.1             BANKING FINANCIAL SERVICES AND INSURANCE

17.9.2             HEALTHCARE AND LIFESCIENCES

17.9.3             GOVERNMENT AND DEFENSE

17.9.4             CONSUMER GOODS AND RETAIL

17.9.5             INFORMATION TECHNOLOGY

17.9.6             MANUFACTURING

17.9.7             ENERGY

17.9.8             TELECOM

17.9.9             OTHERS

17.10       by country

17.10.1             india

17.10.2             china

17.10.3             japan

17.10.4             singapore

17.10.5             rest of  asia pacific

18   middle east and africa MANAGED SERVICES MARKET, By segment

18.1          Introduction

18.2          by managed security services

18.2.1             identity and access management

18.2.2               DDos

18.2.3             antivirus

18.2.4               log management

18.2.5             threat prevention

18.2.6               siem

18.2.7               ids/ips

18.2.8               disaster recovery

18.2.9               firewall 

18.2.10            web filtering

18.2.11            data loss prevention

18.2.12            others

18.3          by service

18.3.1              professional services

18.3.2               managed services

18.4          by security type

18.4.1             identity network security

18.4.2               cloud security

18.4.3             application security

18.4.4               endpoint security

18.5          by managed mobility services

18.5.1             device lifecycle management

18.5.2                application management

18.6          by deployement type

18.6.1             cloud

18.6.2               on premises

18.7          by vertical

18.7.1             banking financial services and insurance

18.7.2             healthcare and lifesciences

18.7.3             government and defense

18.7.4             consumer goods and retail

18.7.5             information technology

18.7.6             manufacturing

18.7.7             energy

18.7.8             others

18.8           by country

18.8.1             ksa

18.8.2             turkey

18.8.3             south africa

18.8.4             israel

18.8.5             rest of  Mea

19   latin america MANAGED SERVICES MARKET, By segment

19.1          Introduction

19.2          by managed security services

19.2.1             identity and access management

19.2.2               DDos

19.2.3             antivirus

19.2.4               log management

19.2.5             threat prevention

19.2.6               siem

19.2.7               ids/ips

19.2.8               disaster recovery

19.2.9               firewall 

19.2.10            web filtering

19.2.11            data loss prevention

19.2.12            others

19.3          by service

19.3.1              professional services

19.3.2               managed services

19.4          by security type

19.4.1             identity network security

19.4.2               cloud security

19.4.3             application security

19.4.4               endpoint security

19.5          by managed mobility services

19.5.1             device lifecycle management

19.5.2                application management

19.6          by deployement type

19.6.1             cloud

19.6.2               on premises

19.7          by vertical

19.7.1          banking financial services and insurance

19.7.2             healthcare and lifesciences

19.7.3             government and defense

19.7.4             consumer goods and retail

19.7.5             information technology

19.7.6             manufacturing

19.7.7             energy

19.7.8             others

19.8           by country

19.8.1             mexico

19.8.2             brazil

19.8.3             rest of  Mea latin america

20     company  Landscape

20.1           vendor strategy

20.1.1             partnerships, agreements, and collaborations

20.1.2             Expanisons and product innovations

20.1.3             market share analysis

20.1.4             partnerships, agreements, and collaborations

20.1.5             company analysis quadrant

21   Company Profiles

21.1          IBM

21.1.1             company overview

21.1.2             solutions and services description

21.1.3             Recent Developments

21.1.4             analyst view

21.2          palo alto networks

21.2.1             company overview

21.2.2             solutions and services description

21.2.3             Recent Developments

21.2.4             analyst view

21.3          fujitsu

21.3.1             company overview

21.3.2             solutions and services description

21.3.3             Recent Developments

21.3.4             analyst view

21.4          dxc technology                                                                                                                            

21.4.1             company overview

21.4.2             solutions and services description

21.4.3             Recent Developments

21.4.4             analyst view

21.5          microsoft

21.5.1             company overview

21.5.2             solutions and services description

21.5.3             Recent Developments

21.5.4             analyst view

21.6          ntt data

21.6.1             company overview

21.6.2             solutions and services description

21.6.3             Recent Developments

21.6.4             analyst view

21.7          accenture

21.7.1             company overview

21.7.2             solutions and services description

21.7.3             Recent Developments

21.7.4             analyst view

21.8          Atos

21.8.1             company overview

21.8.2             solutions and services description

21.8.3             Recent Developments

21.8.4             analyst view

21.9          wipro

21.9.1             company overview

21.9.2             solutions and services description

21.9.3             Recent Developments

21.9.4             analyst view

21.10       infosys

21.10.1          company overview

21.10.2          solutions and services description

21.10.3          Recent Developments

21.10.4          analyst view

21.11       other major vendors

21.11.1          capgemini

21.11.2          cognizant

21.11.3          Hcl technologies

21.11.4          TCS

21.11.5          tata communication

Global Managed Services Market Segmentation

Managed Service by Managed Services: Market Size & Forecast 2023-2030

• Managed Identity Access Management
• Managed DDos
• Managed Antivirus/Antimalware
• Managed Firewall
• Managed Threat Prevention
• Managed SIEM
• Managed IDS/IPS
• Managed Disaster Recovery

Managed Service by Network Services: Market Size & Forecast 2023-2030

• Managed Virtual Private Network
• Managed Network Security
• Managed Local Area Network

Managed Service By Data Center Services: Market Size & Forecast 2023-2030

• Managed Storage Services
• Managed Hosting
• Managed Colocation
• Others

Managed Service by Communication and Collaboration Services: Market Size & Forecast 2023-2030

• Managed Unified Communication
• Managed VOIP

Managed Service by Infrastructure Services: Market Size & Forecast 2023-2030

• Server Management
• Storage Management
• Others

Managed Service by Mobility Services: Market Size & Forecast 2023-2030

• Device Lifecyle Management
• Application Management

Managed Service by Organization Size: Market Size & Forecast 2023-2030

• SMEs
• Large Enterprises

Managed Service by Deployment Type: Market Size & Forecast 2023-2030

• Cloud
• On Premises

Managed Service by Vertical: Market Size & Forecast 2023-2030

• Banking Financial Services and Insurance
• Healthcare and Life Sciences
• Government and Defense
• Consumer Goods and Retail
• Manufacturing
• Energy
• Telecom
• Others

Managed Services by Geography: Market Size & Forecast 2023-2030

• North America (USA, Canada, Mexico)
• Europe (Germany, UK, France, Russia, Italy, Rest of Europe)
• Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Rest of Asia-Pacific)
• South America (Brazil, Argentina, Columbia, Rest of South America)
• Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria, South Africa, Rest of MEA)

Major Players:

• IBM
• Palo Alto Networks
• Fujitsu
• DXC Technology
• Microsoft
• NTT Data
• Accenture
• ATOS
• Wipro
• Infosys
• Capgemini
• Cognizant
• TCS
• Tata Communication
• HCL